About us
Kiruba Castle with 22 premier air-conditioned rooms with covered spacious car parking serves the purpose at the budget friendly pricing. Kiruba castle is nearby to Kamakshi hospital, Velachery and OMR business hubs. With 24X7 front office hotel provides comfortable accommodation in a serene, calm location offering a blissful stay.
Booking Terms & Conditions
1. No pets are allowed in the hotel premises
2. Smoking not allowed in non-smoking rooms
3. Stag entry not allowed
4. All adult occupants must show their ID proofs during check-in
5. The guest will be held responsible for any loss or damage to the Hotel property caused by themselves, their guests or any person for whom they are responsible.
6. Management is not responsible for guest belongings.
Pricing & Product Policy
1. All rates are quote in Indian Rupee (INR) which are exclusive of GST and service charge.
2. Rates are subject to change without prior notice.
3. Payment can be made by cash or debit / credit card, UPI and Payment Gateway.
4. Reservations will be denied if 100% payment is not received by the hotel during check-in
5. Should guest arrived without prepayment, the Hotel reserves the right to collect full payment upon check-in.
6. Check-in time is 12.00 AM and check-out time is 11.00 AM
7. Early check-in are subject to room availability.
8. For late check-out request, additional charge will be applied.
Cancellation policy
1. Cancellation less than 3 days, 100% tariff would be charged. No Shows will be charged 100% of reservation tariff.
Privacy Policy
General
Kiruba Castle Hotel respects the right to privacy of every individual who visits our site or mobile site. This privacy policy explains how we use any personal information we collect about you, and your rights to access and correct the personal information we hold about you.
What personal information do we collect and how we will use it?
We may collect the following information about you:
• Contact details including title, name, postal and email addresses, postcode, contact telephone numbers;
• Business information, such as employer details;
• Transaction information, including payment and reservation and booking details;
• Purchase history, including previous and future stays information;
• Demographic information;
• Expressed preferences;
• Customer communication preferences;
• Customer feedback;
We may supplement the information that you provide to us with information from trusted third parties (including travel agencies, distributors and list rental companies) for the purposes outlined in this privacy policy. Where you book accommodation for other people, we may ask you to provide the above information about them (e.g. we will usually ask for the title, first name and surname, e-mail address and nationality of a person for each room that you book for identification purposes). You should only provide us with information about other people if you have their permission to do so.
We may use your information for the following purposes:
• Administration and management of room; taxi bookings
• Processing transactions;
• Sending you communications about our products and services that we think may be of interest to you. We may also send you service information communications (e.g. reservation/booking confirmation). With your permission, we will keep you informed of news and offers from the Kiruba Castle Hotel;
• Business, website and consumer analysis and reporting;
• Correspondence between us, including where you use our 'Contact us' form.
Sharing your personal information with third parties
We may disclose your personal information to (in so far this is in line with applicable local data protection laws):
A buyer in the event that we or any of our assets are acquired by a third party (as your information may be one of the transferring assets); and/or
Any third party where we are under a legal duty to do so, or in order to enforce or protect any of our rights, property or safety (or those of our customers). This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. Where personal information is processed on our behalf by third parties (such as for the purposes of processing your room booking), we put measures in place to keep your information secure.
Cookies
Our Digital Channels use cookies, which are small text files that contain small amounts of information that a website can send to, and store on, your computer or device through your browser. Cookies may be used by us to provide you with, for example, customized information from our website to make it more user-friendly.
For further details about the cookies on our Digital Channels, please see our ‘How we use cookies’ statement.
By using our Digital Channels, you agree to our privacy and cookie policies and consent to the use of cookies and similar technologies by us and our carefully selected third party partners as described in these policies. If you do not agree to such use, please see the 'Managing your cookies' section for details on how to adjust your settings.
You can find some helpful information about cookies on www.aboutcookies.org*
Security
Kiruba Castle Hotel takes the security of any personal information we hold very seriously.
Where necessary, and in common with other websites and apps, we use SSL (Secure Sockets Layer) encryption to ensure that personal information provided to us is not visible to anybody else when in transit between your computer and our servers. You can tell when SSL is in use by the presence of a small "padlock" symbol in the status bar of your web browser.
In addition, our web servers are housed behind a secure firewall that prevents access to our databases by unauthorized users. All of our servers are housed in a secure environment with high levels of physical security.
However, the transmission of information via the internet is not completely secure. We cannot guarantee the security of your data transmitted to our site: any transmission is at your risk. Once we have received your information, we will handle it in accordance with our usual practices. Where you have chosen a password that enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Direct marketing
We would like to keep you informed of Kiruba Castle Hotel news and offers by, phone, email, and other electronic means.
If you have agreed to receive such marketing communications you may opt out or change your marketing preferences at any time by contacting us.
Access to and amending your personal information
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove personal information you think is inaccurate by contacting us.
You also have the right to request a copy of the personal information that we hold about you. To do so, please contact us. We may make a small charge for this service.
Changes to our Privacy Policy
We keep our privacy policy under regular review and we will place any updates on our Digital Channels.
Contact us
If you require further information or have any questions regarding this Privacy Policy, then please email us at kirubacastle@yahoo.com